![]() Expect an email from the Import Support team to discuss the specifics of your data import. The Import Support team will coordinate an import of your OnSite data into your Lightspeed Retail account. Once you have your data out of OnSite, the next step is to get it into Retail. Whether you've decided to proceed with Lightspeed or DOOSYNC™, exporting your OnSite data is the first order of business.Īn agent will arrange to connect to your server computer using TeamViewer™ and export your OnSite data.ĭOOSYNC™ will arrange to use TeamViewer™ to connect on your OnSite Server computer in order to upload your most recent backup. Ideally, you should be able to get your active inventory to under 10 000 products. This will keep them from appearing in your active inventory, but you will still be able to recover them if need be. ![]() Products in OnSite that are marked as Non-Current will still be migrated to Lightspeed Retail, but they will appear in your Retail account as Archived. In this case, mark any products that you are no longer carrying as Non-Current. Using the Set Product Info tool, you can make batch changes to your products. Doing so will streamline the migration process and result in a cleaner environment in Lightspeed Retail. Whichever method you choose, we strongly urge you to invest the time to archive old data that will no longer be relevant. For more information about DOOSYNC™, please contact your Account Manager. It is also possible to migrate your sales history, gift card balances, and credit accounts in addition to your products, customers, and suppliers by engaging the services of our partner DOOSYNC™, powered by Enkidoo.ai. Their intuitive application is able to migrate your data for you using Lightspeed Retail’s API. If you plan to migrate your products, customers, and suppliers, Lightspeed’s Customer Success and Support teams will coordinate with you to move this data from Lightspeed OnSite to your Lightspeed Retail account. Much of your data can be carried over from OnSite to Retail, and we'll be there to guide you through the process, starting with a webinar that will give you an overview of the entire process. Making the switch from Lightspeed OnSite to Lightspeed Retail is an exciting endeavor, but it doesn't have to be a completely fresh start.
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